Privacy Policy

Effective Date: October 2025

At Florida Rescue Ranch Inc. , we respect your privacy and value the trust you place in us. This Privacy Policy explains how we collect, use, and protect the personal information you share when visiting our website, donating, or participating in our programs.

By using our website or providing information to us, you agree to the terms outlined below.

1. Who We Are

Florida Rescue Ranch & Sanctuary is a nonprofit organization located in Vero Beach, Florida. Our mission is to rescue, rehabilitate, and provide lifelong sanctuary to animals in need while connecting people and animals for learning and healing.

Our website address is: https://www.floridarescueranch.org
You can contact us anytime at [email protected]

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2. Information We Collect

We may collect the following types of information when you interact with us:

A. Personal Information (you provide directly)

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (via secure third-party processors)
  • Volunteer or event registration details

B. Automatically Collected Information

When you visit our website, we may automatically collect limited information such as:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Device information

This helps us improve our website experience and outreach.

3. How We Use Your Information

We use your information to:

  • Process donations, ticket purchases, and merchandise orders
  • Send donation receipts and thank-you messages
  • Communicate updates, newsletters, or event invitations (you may opt out anytime)
  • Manage volunteer and visitor communications
  • Improve our programs, events, and website

We do not sell, trade, or rent your personal information to anyone.

4. Donation & Payment Information

All online payments are processed securely through trusted third-party services such as Keela, PayPal, Stripe or Square.
We never store full credit card details on our servers.

5. Email & Communication Preferences

If you sign up for our newsletter or updates, you’ll receive occasional emails about our animals, events, or ways to help.
You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

6. Cookies & Tracking

Our website may use small data files called cookies to improve browsing experience, track traffic, and remember preferences.
You can disable cookies in your browser settings, but some features may not work as intended.

7. Photography & Media

By attending an event or visiting the ranch, you consent to being photographed or recorded for use in Florida Rescue Ranch Inc’s promotional or educational materials.
If you prefer not to appear in media, please let a staff member know at the time of your visit.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent.
If we learn that a child’s personal data was submitted without consent, we will delete it promptly.

9. Data Protection & Security

We take reasonable steps to protect your information from unauthorized access, alteration, or disclosure.
However, no online system is 100% secure, so we cannot guarantee absolute security.

10. Sharing Information

We may share information only with trusted partners who help us operate (e.g., payment processors, email systems) — but only as necessary to perform their services, and never for marketing or resale.

11. Links to Other Websites

Our website may contain links to partner organizations or external donation pages.
We are not responsible for the privacy practices of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be posted on our website with the effective date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or your information, please contact us:

📧 [email protected]
📍 Florida Rescue Ranch & Sanctuary
11975 10th St. Vero Beach, Florida 32966